#2 Shift Your Focus Online
As businesses shift their focus to e-commerce, there are a few key factors to consider to be successful in this area. This includes focusing on developing a website that is mobile friendly, offers convenience, an easy user experience, payment and delivery, E-commerce support and demonstrates a clear value proposition.
Convenience & Easy User Experience
Websites that offer convenience and that are easy to navigate and require less clicks to make a payment will evidently also see a higher conversion rate of product sales.
When it comes to building a website, it’s also important to look at additional features such as customer reviews, cart abandonment, gift certificates, loyalty programs, multi-lingual platforms and customer database integration.
E-Commerce Payment & Support
The benefit of having an E-commerce platform is that customers can make purchases from your website at any time of the day at any place in the world, given that they have internet access.
For any business, limiting system downtime is particularly important and you need to have confidence in your E-commerce platform and your support team to help you get back online as quickly as possible when there are issues.
At Desketing, our team is experienced with both WordPress Woocommerce and Shopify Plus to help provide your business and customers with an easy online experience.
One of the benefits of having an E-commerce website developed and hosted by Desketing, is the high level of support through email, Zoom or on the phone.